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ABOUT US
With a passion for our profession, we deliver quality to organizations seeking improvements in customer experience, sales, and customer satisfaction. Our name is characterized by a (pink) X, which is more than just a letter. It signifies the goal we set with our clients and the path we take to support them. Through research, advice, and coaching. It's no coincidence that our motto is: From insight to impact.
5.000
+ Mystery guests
40
+ Captains
2
Countries
19
+ Years in business
Application process
Step 1
Click on the apply button and fill out the form.
Step 2
You will receive a link to an online test via email. Once you pass this test, you will become a mystery guest.
Step 3
Once you have completed the test, you can see which assignments are available in your region in our system.
Step 4
You can now schedule an assignment on a date that suits you!
Our Vacancies
Check our current vacancies now.
Job Alert
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